At DSD Removals & Storage, we want every customer to feel confident when ordering packing materials from us. If something isn’t right, we’re here to help.
You may return unused items within 14 days of delivery. All items must be in their original condition and packaging. Once we receive and inspect the returned goods, we’ll process your refund.
Approved refunds are issued back to your original payment method. Please allow 3 to 5 working days for the refund to appear, depending on your bank or provider.
If your order arrives damaged or faulty, let us know within 48 hours. We’ll arrange a replacement or refund at no extra cost. Photos may be requested to help us resolve the issue quickly.
For hygiene and safety reasons, we cannot accept returns on the following once opened or used:
If you ordered the wrong item or need to change something, we’re happy to help. Simply contact us and we’ll advise the quickest way to exchange your products.
Email our team with your order number, the items you’d like to return, and the reason for the request. We’ll respond with the next steps and return instructions.respond with the next steps and return instructions.
GI Group UK provides recruitment, staffing and workforce management services to local and national clients of all sizes. This places an average of 12,000 temporary and permanent staff into work nationwide each week, across all market sectors.
Our team relocated their office to Wakefield. We disposed of waste items using professional, authorised methods via environment agency.
Nikki Patterson, the office manager in Wakefield, said she was ‘delighted’ with the service we provided.
‘Twas the last Saturday before Christmas and our team were tasked with moving office furniture and boxes. Our professional office removals service included the supply of removals boxes and crates. We were also contracted to dismantle and assemble large furniture when required.
Despite the large size of this move, we put all of our energy into completing it in record time, due to the proximity of the upcoming Christmas holiday. We completed the move with over 10 staff and four vehicles. Our work was completed by 3 pm and our customer was over the moon with the service we provided.
We were contracted to complete the large removal of several sites in Halifax. Working closely with members of staff, we were able to meet all requirements and deadlines.
We moved 6,000 cubic feet of furniture and boxes. It was made difficult by the fact that the office was a Victorian type property, so the access was difficult. There were also no lifts, so our crew had to travel up and down 36 steps.
Despite the difficulties, our team showed their determined attitude by working hard to suit the customer’s needs. They approached the task with a positive mindset to overcome the challenges, whilst complying with all health and safety procedures.
This was our first businesses relocation of the year. We had been recommended by Calderdale Credit Union’s board of directors, as they were very impressed with the service that we provided when we worked with them. It only took our team two days to move thousands of toy car boxes, using safe procedures.
All members of staff showed a positive attitude, and our client was thrilled to have used DSD Office Removals for their business relocation.